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Parts, Service and Tech Support Contacts

Call Centre 416-496-5500 or FAX 416-496-5645

Parts Related Queries npcreps@sony.ca

Tech Support Queries e_service@sony.ca

Product Training as well as Service Manual and Tech Bulletin subscriptions are available through http://www.sony-training.com/ or bpg_training@sony.ca

 

TORONTO

Contact

Norbu Tsering

Eastern Distribution Center, Sony of Canada ULC

Address

115 Gordon Baker Road, Toronto, Ontario M2H 3R6

Phone

416-718-5054                         Fax:  416-496-5645

E-mail Address

bpgservice@sony.ca

Business Hours

8:00 am � 5:00 pm Monday - Friday

Capability

BETACAM SP

DIGITAL BETACAM

BETACAM SX

MPEG IMX

DVCAM

XDCAM

 

NTSC

Full

Full

Full

Full

Full

Full

 

PAL

Full

Full

Full

Full

Full

Full

 

HD

HDCAM

XDCAM HD

XDCAM EX

HDV

 

 

Full

Full

 

Full

 

 

Plug/Volt/Freq

A / 120V / 60Hz

Credit Card

VISA, MasterCard, AMEX, Debit, Cheques (not personal cheques)

 

MONTREAL

Contact

Guy Bernard

Eastern Regional Office, Sony of Canada ULC

Address

7955, Route Transcanadiene St-Laurent, Quebec H4S 1L3

Phone

514-956-7669                         Fax:  514-956-0258

E-mail Address

guy_bernard@sony.ca

Business Hours

8:00 am � 5:00 pm Monday - Friday

Capability

BETACAM SP

DIGITAL BETACAM

BETACAM SX

MPEG IMX

DVCAM

XDCAM

 

NTSC

Full

Full

Full

Full

Full

Full

 

PAL

Full

Full

Full

Full

Full

Full

 

HD

HDCAM

XDCAM HD

XDCAM EX

HDV

 

 

Full

Full

 

Full

 

 

Plug/Volt/Freq

A / 120V / 60Hz

Credit Card

VISA, MasterCard, Debit

 

VANCOUVER

Contact

Gary Meyers

Western Regional Office, Sony of Canada ULC

Address

65 North Bend Street, Coquitlam, BC V3K 6N9

Phone

604-945-2350                         Fax:  604-945-9528

E-mail Address

gary_meyers@sony.ca

Business Hours

8:00 am � 5:00 pm (Pacific Time) Monday - Friday

Capability

BETACAM SP

DIGITAL BETACAM

BETACAM SX

MPEG IMX

DVCAM

XDCAM

 

NTSC

Full

Full

Full

Full

Full

Full

 

PAL

Full

Full

Full

Full

Full

Full

 

HD

HDCAM

XDCAM HD

XDCAM EX

HDV

 

 

Full

Full

 

Full

 

 

Plug/Volt/Freq

A / 120V / 60Hz

Credit Card

VISA, MasterCard, Debit

 

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